Privacy Policy

This privacy policy explains how Plenty Sense Ltd ("we", "us", "our", "PlentySense") collects and uses personal data obtained from users of our website. Plenty Sense Ltd is the data controller in respect of the personal data we collect and we are committed to protecting and respecting your privacy. "Personal data" is information which relates to an identified or identifiable living individual.

This privacy policy explains what information we gather when you visit our website (https://www.plentysense.io), and explains how that information is used. This Privacy policy may be updated from time to time. You should check this page from time to time to check for any changes to this policy.

This privacy policy does not cover the links within this site to other third party sites nor the content of external internet sites.

Any personal data we may collect from you will be used in accordance with the General Data Protection Regulation (GDPR).

How do we collect your data?

Currently users are not required to register or provide any personal information in order to use our website. No personal data is stored by or captured through the site without users' prior knowledge and consent.

Where personal information is captured (for example, through completing our enquiry form), the user will be informed as to what information is being captured and why. Any personal information that you provide to us will be used only for the purpose stated at the time we request it. We will not sell, license or trade your personal information to others. We do not provide your personal information to direct marketing companies or other such organisations.

You directly provide us with most of the data we collect. We collect data and process data when you:

· Complete the enquiry form on our contact us page.

· Voluntarily submit feedback through a web form or request.

· Use or view our website via your browser’s cookies.

What data is collected?

Log files

In common with most web sites, this site automatically logs certain information about every request made of it. Our website does not automatically capture or store personal data from visitors to the site, other than to log your IP address and session information. Session information includes the time and duration of your visit to the site, the files requested, and the browser used.

This information will only be accessed by authorised persons of Plenty Sense Ltd or its agents. The information will be retained by us and will only be used for the purpose of (a) managing the site system, (b) the identification of broken links, (c) bug tracking and (d) statistical and audit purposes and (e) website security and investigations of computer misuse.

Personal data in forms

An enquiry fill-in form is provided on our website, the form collects personal identification information (Name, email address, phone number, etc.). Our contact us page containing this form includes information on how data submitted will be processed and used, and such information is held by us in accordance with the Data Protection Act 2018 which is the UK’s implementation of the General Data Protection Regulation (GDPR). The information collected will only be used for the stated purpose, and, by supplying such information you consent to us storing the information for that purpose.

Our website uses reCAPTCHA. reCAPTCHA protects website’s from fraud and abuse.

reCAPTCHA uses an advanced risk analysis engine and adaptive challenges to keep malicious software from engaging in abusive activities on your website. Meanwhile, legitimate users will be able to use the website and view pages and fake users will be blocked. As part of its Terms of Use agreement for reCAPTCHA, Google requires websites that use its reCAPTCHA service to include a Privacy Policy, the link of which is provided on our contact us page.

How do we store your data?

We take the security of your data seriously. We aim to protect your personal data against loss, disclosure, destruction, misuse or alteration. We have introduced reasonable administrative, technical and physical measures to protect your personal information.

Data is stored securely in a range of different places including personal computers and laptops, cloud-based storage systems and other software applications used within our business.

When data is transferred to third parties for processing on our behalf, we will ensure that the provider meets or exceeds any legal or regulatory requirements and implement appropriate technical and organisational measures to maintain the security of the data. We will also ensure that if information is transferred to a country or international organisation outside of the UK / EEA, we will comply with the relevant legal rules governing such transfers.

How will we use your data?

We collect your data so that we can:

· Contact you in response to an enquiry from you that we have received.

· Send you our newsletters and details of our technologies and services we think you might like.

Your rights

Under GDPR, you have certain rights relating to the way we collect, hold and process your data.

We would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:

The right to access - You have the right to request from us copies of your personal data. We may charge you a small fee for this service.

The right to rectification - You have the right to request that we correct any information you believe is inaccurate. You also have the right to request us to complete the information you believe is incomplete.

The right to erasure - You have the right to request that we erase your personal data, under certain conditions.

The right to restrict processing - You have the right to request that we restrict the processing of your personal data, under certain conditions.

The right to object to processing - You have the right to object to us processing of your personal data, under certain conditions.

The right to data portability - You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us:

Email us: info@plentysense.io

Call us: +44 (0)1603 456500

Or write to us:

Plenty Sense Ltd
Norwich Research Park
Colney Lane
Norwich
Norfolk
NR4 7UH
UK